This project has to do with the development of voice portal system over IP networks (Voice over IP) which will be based at the N.C.S.R. ‘Demokritos’ facilities. The objective of this system is to provide e-services to citizens and enterprises via telephone and web for the N.C.S.R. ‘Demokritos’, the Municipality of Holargos and the General Secretariat of Research and Technology. In addition, an ECM software will be installed (for document management (applications and certificates management) and the electronic protocol of N.C.S.R. ‘Demokritos’) as well as software for the management of the Special Account Secretariat of N.C.S.R. ‘Demokritos’, all of which will be fully interlinked with the voice portal.